Terms of service
Terms of Service
Welcome to Heartly. These Terms of Service govern your access to and use of our online store and services. By visiting our store or placing an order, you agree to these terms, subject to any mandatory rights provided by applicable law.
1. About Heartly
Heartly offers personalized digital experiences and products. Certain products may use artificial intelligence and other digital technologies to transform customer-submitted images or information into customized creations.
2. Products and Descriptions
Our products may include personalized portraits, themed digital images, customized invitations, digital cards, and other digital experiences.
Product descriptions, features, formats, and any applicable delivery information will be presented on the relevant product page or during checkout.
3. Orders and Payments
Orders are subject to payment authorization and acceptance. An order is considered ready for processing once payment has been confirmed.
Customers are responsible for providing accurate contact information and the materials required to create their personalized product.
4. Personalization and Artificial Intelligence
Personalized products are created using the information and images supplied by the customer.
Because digital creation tools and artificial intelligence systems may produce variable results, the final creation may differ from a customer's subjective expectations. We will, however, make reasonable efforts to provide the product described and purchased.
5. Customer Content and Image Rights
By submitting an image, photograph, or other material, you confirm that you have the rights, permissions, or lawful authority necessary to submit it and request its processing.
You must not submit content that unlawfully violates another person's privacy, publicity rights, intellectual property rights, or other legal rights.
6. Intellectual Property
Heartly's brand, logos, website design, original text, and other materials owned by Heartly are protected by applicable intellectual property laws.
Customer-submitted content remains subject to the rights of its respective owner. Nothing in these terms transfers ownership of customer-submitted photographs to Heartly.
7. Acceptable Use
You agree not to use the store or its services for unlawful purposes, to submit content that violates the rights of others, or to interfere with the security or operation of the website.
8. Limitation of Liability
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including mandatory consumer protection rights.
9. Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be published on this page. Changes will apply as permitted by applicable law.
10. Contact
For questions about these Terms of Service, contact:
heartly@suport.com
Heartly
